Official Documents

Kokozino Terms & Conditions — Essential Reading for Members

Please read these Terms & Conditions carefully before using the Kokozino platform. This page covers everything you need to know about accounts, payments, bonuses, and responsible gaming — all in plain English.

Last Updated: 1 January 2026
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This document serves as a legal agreement between Kokozino and its members.
Written in plain language
No hidden terms
Regularly updated
Ensuring Member Protection

Key Highlights at a Glance

The cards below provide a brief summary of the key points in our Terms & Conditions.

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Age Requirement: 18+

Kokozino strictly prohibits registration and use by anyone under the age of 18. Age is verified at registration, and ID may be requested in cases of doubt.

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One Account Policy

Only one Kokozino account is permitted per person. Creating multiple accounts will result in all accounts being closed and funds may be forfeited.

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Bonus Wagering Requirements

Wagering requirements apply to all bonus offers. Please read the specific terms before claiming any bonus. Withdrawals are generally available after wagering 30x the deposit amount.

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Payments & Withdrawals

KYC verification is required at the time of withdrawal. Withdrawals must be made using the same method as the deposit. The maximum daily withdrawal limit varies by account level.

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Prohibited Activities

Account sharing, bonus abuse, and fraudulent activity are strictly prohibited. Kokozino reserves the right to immediately suspend any account deemed suspicious.

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Data Protection

Kokozino keeps your personal information secure and never sells it to third parties. For more details, please read our Privacy Policy Read it here.

1 Introduction & Acceptance

Kokozino (referred to as "the Platform" or "we") is an online gaming and betting platform based in Bangladesh. These Terms & Conditions ("Terms") constitute a legally binding agreement between Kokozino and its members ("you" or "member").

By registering on Kokozino, logging in, or using the platform in any way, you are deemed to have fully read, understood, and accepted these Terms & Conditions. If you do not agree with any part of these terms, please refrain from using the platform.

Important: These Terms & Conditions apply in both Bengali and English. In the event of any dispute, the English version shall be considered final. Kokozino reserves the right to amend these Terms at any time, and members will be notified of any changes by email.

All members are required to comply with Kokozino's Terms & Conditions. These terms govern our Privacy Policy and Responsible Gaming Policytogether with which forms a complete agreement.

2 Account Registration & Verification

To register on Kokozino, you must complete the registration form accurately. All information provided at the time of registration must be truthful, complete, and your own. Opening an account with false information or failing to keep your details up to date is a violation of these Terms & Conditions.

Information Required for Registration

  • Full name (as per national ID)
  • Active Mobile Number & Email Address
  • Date of Birth (under 18 strictly prohibited)
  • Permanent Address & District
  • Payment method details (bKash / Nagad number)

KYC (Know Your Customer) Verification

Kokozino may request identity verification documents from members at any time. KYC verification is mandatory for withdrawals. Any one of the following documents is accepted:

  • National ID Card (NID) — front and back images
  • Passport (including relevant pages)
  • Driving License

Withdrawals will be on hold until KYC verification is complete. Kokozino aims to complete KYC verification within 72 hours.

One Account Policy: Only one Kokozino account is permitted per individual, household, or residential address. Operating multiple accounts from the same device, IP address, or payment method will result in all accounts being closed.

3 Eligibility Requirements

The following eligibility requirements must be met to become a Kokozino member:

  • You must be at least 18 years of age.
  • Must be legally eligible to participate in online gaming.
  • Must not have been previously banned by Kokozino.
  • You must play for yourself and with your own funds.
  • Not currently enrolled in any gambling addiction treatment programme.

Kokozino employees, their immediate family members, and employees of affiliated partner companies are not eligible for bonus benefits, though they may play with their own funds.

4 Deposit & Payment Methods

Kokozino currently supports the following payment methods for Bangladeshi members:

  • bKash — Minimum deposit ৳500
  • Nagad — Minimum deposit ৳500
  • Rocket — Minimum deposit ৳500
  • Bank Transfer — Minimum deposit ৳1,000

Important Deposit Rules

  • Deposits must be made only from a payment account registered in your name.
  • Third-party deposits are strictly prohibited.
  • Deposits are usually credited instantly; if there is a delay, please contact support.
  • Save your deposit transaction ID — it will come in handy if any issues arise.
  • Kokozino does not charge any additional fees on deposits.

Please Note: Kokozino will never request payments directly to a personal mobile number. Only deposit through the platform's official payment gateway. Kokozino is not responsible for any payments made to unauthorised numbers.

5 Withdrawal Rules & Limits

Kokozino is committed to fast and secure withdrawals. Withdrawal requests are typically processed within 3 to 30 minutes.

Withdrawal Terms

  • Minimum withdrawal amount: ৳500
  • Maximum daily withdrawal: ৳50,000 to ৳5,00,000 depending on account level
  • Withdrawals can only be made via the same payment method used for the deposit.
  • Withdrawals will not be processed until KYC verification is complete.
  • Wagering requirements must be met before withdrawing from your bonus balance.
  • Cash balance can be withdrawn at any time with no conditions.

Reasons for Withdrawal Delays

In some cases, Kokozino may require additional time to verify a withdrawal. This can be due to:

  • Large withdrawal amounts (over ৳1,00,000)
  • If suspicious activity is detected on the account
  • While KYC document verification is in progress
  • In the event of a technical issue

6 Bonus & Promotion Terms

Kokozino regularly offers attractive bonuses and promotions. However, specific terms apply to all bonuses and must be read before claiming.

General Bonus Terms

  • Welcome Bonus: New members get up to 100% bonus on their first deposit. Wagering requirement: 30x the deposit amount.
  • Reload Bonus: Get an extra 25%–50% bonus on deposits on selected days. Wagering requirement: 20x the bonus amount.
  • Free Spins: Free spins on selected slot games. Winnings are subject to a 25x wagering requirement.
  • Cashback Bonus: 5%–15% cashback on weekly losses. No wagering requirements.

Bonus Restrictions

  • Multiple bonuses cannot be used at the same time.
  • Bonuses may only apply to specific games.
  • Bonuses are generally valid for 7–30 days.
  • Any unused bonus will be automatically cancelled upon expiry.
  • Kokozino reserves the right to modify or cancel any promotion at any time without prior notice.

Bonus Abuse: Kokozino uses advanced technology to detect bonus abuse. Any member found attempting to exploit the bonus system will have their account closed and any winnings may be forfeited.

7 Gameplay Policy & Fairness

All games on Kokozino are powered by internationally certified Random Number Generator (RNG) technology. Every game outcome is entirely random and never predetermined.

  • All games are regularly audited by independent third-party reviewers.
  • The RTP (Return to Player) rate for each game is available in the game info section.
  • If a game is cancelled due to a technical issue, all wagers will be refunded.
  • All decisions made by Kokozino are final and binding.
  • In Live Casino games, the dealer's decision is final.

For Sports Betting, bets are settled after the official result is announced. If an event is postponed or cancelled, the stake will be refunded.

8 Prohibited Activities

The following activities are strictly prohibited on Kokozino and will result in permanent account closure:

  • Playing on behalf of another person or using someone else's funds.
  • Creating multiple accounts to claim bonus benefits.
  • Using software, bots, or automated means to play games.
  • Intentionally exploiting game vulnerabilities or bugs.
  • Colluding with other members to place bets (collusion).
  • Depositing through money laundering or illegal funds.
  • Impersonating Kokozino staff or providing a false identity.
  • Spreading spam, viruses, or harmful content on the platform.

If Kokozino detects any suspicious activity, an immediate investigation will be launched and law enforcement will be notified if necessary.

9 Responsible Gaming

Kokozino believes gaming should always be about entertainment. We encourage all members to play safely and responsibly. Kokozino's on the Responsible Gaming page Full details are available there.

  • Deposit Limit: Members can set daily, weekly, or monthly deposit limits.
  • Self-Exclusion: You can self-exclude from the platform for anywhere from 30 days to permanently.
  • Cooling-Off Period: You can temporarily suspend your account for anywhere between 24 hours and 30 days.
  • Reality Check: You will receive periodic reminders about your time spent playing.

Need help? Gaming addiction is a serious issue. If you feel your play is getting out of control, contact our support team immediately or Responsible Gaming Visit page.

10 Privacy & Data Protection

The collection, storage, and processing of members' personal data by Kokozino is governed by our Privacy Policy in accordance with. These Terms & Conditions, together with the Privacy Policy, form a complete legal framework.

  • Member information is never sold to third parties.
  • All data is secured with SSL encryption technology.
  • Information may be shared with regulatory authorities where required by law.
  • Members may request correction or deletion of their data at any time.

11 Account Suspension & Closure

Kokozino reserves the right to suspend or permanently close any account without prior notice in the following circumstances:

  • For violating any provision of these Terms & Conditions.
  • If registration with false information is proven.
  • If fraudulent or suspicious activity is detected.
  • By order of a court or regulatory authority.
  • If the member requests account closure themselves.

If an account is closed, any valid balance (excluding bonuses) will be returned, though withdrawals may be put on hold during an ongoing investigation. If you wish to close your account yourself, please contact the support team.

12 Changes & Updates to Terms

Kokozino reserves the right to modify, amend, or update these Terms & Conditions at any time. Members will be notified of significant changes in advance via email or platform notification.

Continued use of the platform after updated terms are published will be considered acceptance of the new terms. We recommend visiting this page regularly.

Dispute Resolution: Any dispute between Kokozino and a member will first be addressed through direct negotiation. If no resolution is reached, the matter will be settled via mediation. Kokozino's decision is final and binding.

13 Contact & Support

If you have any questions about these Terms & Conditions, please contact our support team:

  • Email: support@kokozino.ws
  • Live Chat: Log in to the platform to start a live chat directly.
  • Support Hours: 7 days a week, 24 hours a day.

For more information, visit our FAQ Page and About Us View page.

Join Kokozino Today

Done reading the Terms & Conditions? Don't wait — register now and dive into an exciting gaming experience.

18+ | Play Responsibly | Terms & Conditions Apply

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