Your personal information is always safe at Kokozino. Here you'll find a clear explanation of what data we collect, why we collect it, and how we keep it secure.
A quick overview of the key pillars of Kokozino's data protection framework.
All your data on the Kokozino platform is protected with 256-bit SSL encryption. From registration to payment, every piece of information is stored in encrypted form.
Kokozino never sells your personal information, phone number, or email to third parties. Your data is never shared with advertisers or data brokers.
You can request Kokozino to delete all your personal data at any time. We will process your request within 30 days, unless we are required to retain it by law.
Kokozino uses cookies solely to improve platform functionality. You can disable cookies at any time through your browser settings.
Details for bKash, Nagad, and other payment methods are stored on our secure servers. Full card numbers and PINs are never stored on Kokozino's servers during payment processing.
Kokozino collects data only for specific purposes and never uses it beyond those purposes. You can find out at any time how your information is being used.
Kokozino (referred to as "we" or "the platform") is a trusted online gaming and betting platform in Bangladesh. We believe each member's personal information is a valuable asset, and protecting it is our responsibility.
This Privacy Policy ("Policy") applies to the Kokozino website, mobile app, and all associated services. By using any Kokozino service, you are deemed to have accepted this Policy. This Policy should be read alongside our Terms & Conditions and Responsible Gaming Policytogether forms a complete legal framework.
Kokozino adheres to international data protection standards and complies with applicable data protection laws in Bangladesh. For any questions about our Privacy Policy, support@kokozino.wsto get in touch.
Quick Summary: Kokozino collects only the data that's necessary, never sells your information to third parties, and gives you full control over your own data. That's the core of our privacy policy.
Kokozino collects member information in several ways. The types of data collected and how they are gathered are detailed below.
Information you provide during registration and use of our services:
Some information is collected automatically when you use the platform:
| Data Type | Reason for Collection | Mandatory? |
|---|---|---|
| Name & Contact Information | Account Management & Communication | Yes |
| Date of Birth | Age Verification (18+) | Yes |
| Payment Information | Deposit & Withdrawal Processing | Yes |
| KYC Documents | Identity Verification & Fraud Prevention | Yes, for withdrawals |
| Device & IP Information | Security & Fraud Prevention | Automatic |
| Gameplay History | Responsible Gaming Monitoring | Automatic |
Kokozino uses collected data solely for specific, legitimate purposes. Your information is used for the following:
Marketing Communications: Kokozino may send you promotional messages via email or SMS. You can opt out of marketing communications at any time through your account settings or by contacting support.
Kokozino does not sell your data. However, it may be shared with trusted third parties in limited circumstances:
Selected technology and service providers that support Kokozino's operations may access limited data. These include:
These partners are bound by strict confidentiality agreements and may only use the data for their designated purposes.
Kokozino may be required to disclose information to authorities in the following circumstances:
Confirm: Kokozino never shares your data with advertisers, data brokers, or for any other commercial purpose. Your information is used solely to provide you with our services.
Kokozino uses cookies and similar technologies to improve platform performance and enhance the user experience.
You can manage or delete cookies at any time through your browser settings. However, disabling essential cookies may affect your ability to use certain features on Kokozino.
Kokozino employs industry-leading security measures to protect your data. Our security infrastructure is structured across the following layers:
Security Incidents: In the event of a security breach, Kokozino will notify affected members within 72 hours and take immediate remedial action.
Kokozino retains your data only for as long as necessary. Retention periods vary by data type:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | 5 years after account closure | Legal Obligations |
| Payment Records | 7 years from the transaction date | Financial Regulatory Requirements |
| KYC Documents | 5 years after account closure | AML Legal Compliance |
| Gameplay Logs | 2 Years | Dispute Resolution |
| Support Contact | 3 years | Service Quality Improvement |
| Cookie Data | 30 days to 1 year | By cookie type |
Once the retention period expires, Kokozino permanently and securely deletes your data.
Kokozino believes every member should have full control over their own data. You have the following rights:
You may request a copy of all personal data Kokozino holds about you at any time.
You may request corrections to any inaccurate or incomplete information.
You can request deletion of your data, except where retention is required by law.
You may request that we restrict the processing of your data under certain circumstances.
You can request a download of your data in a common, portable format.
You may withdraw your consent to data processing at any time.
To exercise your rights: To exercise any of your rights support@kokozino.wsPlease email us at the address provided. We will process your request within 30 days. Additional information may be requested to verify your identity.
Kokozino strictly does not serve anyone under the age of 18 or collect their personal information. Age verification is mandatory at registration.
To learn more about our protection of minors, please visit our Responsible Gaming Visit the page.
Kokozino reserves the right to update or amend this Privacy Policy as needed. When significant changes are made:
Continued use of Kokozino after a new policy takes effect will be considered acceptance of the updated Privacy Policy. We recommend checking this page regularly.
Related Policies: This Privacy Policy governs our Terms & Conditions and Responsible Gaming Policywhich we recommend reading alongside this document.
If you have any questions, concerns, or complaints regarding this Privacy Policy, please contact our Data Protection Team:
Learn More About Us About Us For page and general inquiries FAQ Page See.